FAQ
1
Can I send the sample to your factory to see the final effect?
Yes, but the finished product must be attached, and the express charge is yours.
2
If machines have some quality problem, how would you deal with?
We will responsible for all the quality problems.
3
What’s the delivery time?
Normally it will be delivered within 20 days, the sample maybe cost 15 days.
4
what materials can be grooved?
Such as gray board, ivory board, laminating paper, corrugated paperboard and so on.
5
Which brands have you cooperated with?
Apple, L’Oreal and so on.
6
What kind of certificate you have?
We have C/E certificate,invention patent certificate.ISO9000.
7
How to deal with the failure of the machine?
We provide solutions online. If it doesn’t work, we will arrange technical staff to go, but you need bear the cost.
8
What’s the standard packaging?
We use wooden boxes for packaging.
9
May I visit your factory?
Sure,you’re more than welcome to our factory.
10
Can the machine be customized?
Of course, we accept customization, such as color.
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